Archive for the ‘Communication’ Category

Pushing Buttons

Wednesday, June 13th, 2012

You know what it is. The thing that really pushes your buttons, no matter how much you think you won’t overreact the next time your kid does it.
In How to Behave So Your Children Will, Too! (Greentree, 1997, $21.95) Sal Severe, a parenting expert, says do not wait for the next time. (more…)

Showing Up for Success. Part 2

Friday, April 27th, 2012

There are typically three types of people who attend trade shows: 1) those who don’t know much about the industry and who need to be educated; 2) those who have made recent purchases of products or services and who need reinforcement that they have made smart choices; and 3) those who have a real business need (products, services and/or information) and who need to investigate their options. Whatever your reasons are for attending, be sure to identify them. (more…)

Showing Up for Success. Part 1

Friday, April 27th, 2012

Nobody will argue that we’re all cutting costs to survive in these tough economic times. The cost of trade show attendance is one way in which many companies are cutting back, and rightly so: They can be prohibitively expensive. It’s not necessarily the cost of the conference itself, but rather the cost of travel that makes attendance at trade shows so exorbitant. (more…)

The Santa Factor

Tuesday, April 24th, 2012

Santa Claus is a beloved figure — literally. He is a large, round, right jolly old elf. People the world over love this fat guy. Is it any wonder then that overweight men are accepted more readily in our society than are overweight women? (more…)

John L. Currie

Wednesday, March 7th, 2012

John L. Currie, M.D. is professor and chair emeritus of Obstetrics and Gynecology at Dartmouth Medical School. He received his M.D. from the University of North Carolina in 1967, served residency at the University of Pennsylvania and received subspecialty training in gynecologic oncology at Duke University.

Before coming to Dartmouth as the first Chair of Obstetrics and Gynecology, he was Director of the Division of Gynecologic Oncology at Johns Hopkins Hospital and Obstetrician/Gynecologist-in-Chief at Sinai Hospital of Baltimore.

He currently is in clinical practice in the Division of Gynecologic Oncology and Pelvic Reconstructive Surgery at Dartmouth Hitchcock Medical Center and attends Vermont Law School, class of 2011.

A recognized expert internationally in sarcomas of the genital tract, he has lectured widely on HPV, loop excision, and cancers of the cervix.

Staff Performance

Monday, February 6th, 2012

Before you can deliver your products and services,you must first employ economic resources. Your facility’s most important pur- chase and asset is its staff. Performance is a precursor to profit, and higher margins allow greater reinvestment in quality (Figure 3). Though all staff members should have QM responsibilities, it’s the individuals on the front-line who deliver the products and services. Competence, character, responsibility and personality in their respective roles is crucial. Staff must be committed to providing exceptionally high levels of service for all withwhom they interact, in and outside the facility, on a consistent basis. (more…)

Legal Waiver

Friday, January 20th, 2012

Waivers are an essential criteria for boot camp programs. Before participating in a program, have participants sign a legal waiver that exempts the club from potential lawsuits in the event of injury. (more…)

Marketing Plan

Tuesday, December 27th, 2011

To make all of your program planning and staff development come together, your club should create a sound marketing plan for your racquetball program that includes both internal and external marketing techniques. Word of mouth, telephone calls, member handouts and displays can help, but professional marketing can create a significant volume of valuable racquetball leads. A budget should be established, and leads should be monitored and tracked. In the beginning, the budget will be based on educated guesswork. (more…)